How to Place and Order

Ordering a Suncatcher, Panel or other Gifts

Your glass art will look similar to the one in the photo but because not all glass is homogeneous, there will be slight variations in the color and texture. These pieces are also made to order. That means I will cut each individual piece then lead it specifically for you. This makes each piece unique. This also gives you an opportunity to tweak some choices such as back ground color, and variations in coat color for pets. 

Most pieces can come in a wood frame at an extra charge (if not already included). Ask for details when ordering. Otherwise your glass art will come with a lead or zinc finished border.

To place an order for a pre-designed item, please email me at and reference the name of the item in your subject line.

Custom Orders

Custom orders take more time to create but that's because they are extra special! 

For a custom portrait, memorial or award, the more specific you can be in the details of your idea the more it helps me to design it. Photos help A LOT. Please send .jpeg photos to  The higher the resolution the better. The first step is designing your glass art. We will discuss your idea, the size of the finished item, special features, basic glass colors and your budget. I will then start on the design, giving you plenty of opportunity to proof that design.  Next we will select your glass colors. Once you have signed off on the design and glass choice, I may require a deposit to get started. At this point I will be able to better pin down a completion date.

If you are ordering a window or cabinet doors, the process is much the same however we will need accurate measurements of the opening that you wish to fill. If you live within a reasonable distance to Asheville, NC we may prefer to make our own measurements. We also offer installation service for homes in our area.  (Disclaimer: I am not responsible to any damage done to my glass art if installed by someone other than myself or my husband)

All custom orders have the option of coming installed in wood frames. We will discuss the options when planning your glass art.

To start discussing your custom order, contact me at

Shipping Information

Shipping varies from item to item.

Most suncatchers and smaller items will ship USPS flat rate which includes tracking and insurance.

Ornaments and small items ship for $9.00 in the continental US  (several can fit in one box)

Most suncatchers ship for $17.00 to $22.00 in the continental US, depending on size.

Items that cannot fit in a Flat Rate box will need to be quoted depending on size and destination. We will discuss the rates and different shipping methods when you place your order. As an example, a recent large panel shipped to TX cost $65 through UPS.  

All items will be insured when shipped. I add plenty of packing to prevent breakage (my nightmare!). We will discuss shipping charges when you place your order.

How long will my order take?

Some items will be marked as "Ready to ship" and will ship within three days of payment receipt.

Suncatchers and small items are made to order and will generally take one week to ship. Shipping time will be quoted on larger panels but can generally ship in approximately 2 weeks, depending on complexity of the panel. 

Custom orders take longer as the process is longer. Time frames for orders will be discussed during the planning stages of your design.

If I cannot work within these time frames, I will let you know when you contact me to place an order. Holidays such as Christmas may create a back-log but I promise to let you know up front if a piece cannot be done in your time frame. Remember to order early for Christmas or if needed for a specific date.   

Your satisfaction is important to me. I want your glass art to be something you will cherish. If at any time you are not happy, please contact me and let me know.

Payment Methods

Items will be shipped when payment is received. We accept cash, checks and PayPal.

Please make checks payable (do not mail cash) to Susan Young and mail to:

Susan Young

Stained Glass Creations

21 Bartlett Road

Weaverville, NC 28787

or payments can be made to the account on Paypal. Please chose the "friends & family" option

Contacting the Artist

You can contact me by email or telephone.

Susan Young - 828.273.9108


Did you know that I write a blog?  Follow me at

I am also a real estate broker in the greater Asheville, NC area. Visit my page at

Would you like to talk to Don about a portrait of your beloved dog?  you can reach Don at

We always look forward to hearing from you!